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inbound call center, offshore call center, outsourced call center, inbound call centre, offshore call centre, outsourced call centre, inbound callcenter, offshore callcenter, outsourced callcenter, inbound contact center, offshore contact center, outsourced contact center, inbound contact centre, offshore contact centre, outsourced contact centre, help desk call center, reservations call center, tech support call center, customer care call center, order taking call center, order entry contact center
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Offshoring in Mauritius Why base your call centers, customer service and helpdesk outsourcing in Mauritius?
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  • Lower wages (US$ 3,600-4,800 per year, compared to US$ 30,000-40,000 per year in the United States) with a daily minimum wage of $8 per day
  • Lower employee turnover (in most cases, less than 10%)
  • Literacy rate among the highest in the world
  • English-speaking country
  • Familiarity with and enthusiasm for English culture (Mauritius was an English-administered territory)
  • Produces thousands of secondary school graduates every year
  • Familiarity with Western business practices and application of English accounting and legal systems
  • Excellent, fully privatized, telecommunications infrastructure, with full redundancy systems
  • A cooperative, pro-investment regulatory environment
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