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Offshore Outbound and Inbound Call Center Services As one of Mauritius fastest growing call centers, Vokalys (member of Invecta Group of companies) is committed to delivering high-quality offshore outbound and inbound call center services to small and medium businesses globally. From live order taking, message transcription to help desk call center services, Vokalys Contact Center & BPO offers its business customers consistent delivery and unmatched customer service. See how small and medium businesses like yours enhance customer experience, reduce operational costs and improve productivity. Contact us to find out more about outsourced call center services: Inbound Call Center Services
  • Customer Services / Service Fulfillment
  • Inquiries/ Requests / Complaints Handling
  • Help desk / Technical Support
  • Order Taking / Order Entry / Order Processing
  • Reservations / Booking / Authorizations
  • Call Overflow / After Office Hours Support
  • Dealer Locators
  • Multilingual Support
  • Inbound Surveys
  • E-mail Response
  • Web Chat
Outbound Call Center services
  • Telemarketing
  • Campaign Management
  • Market Research / Telephone Surveys
  • Customer Retention / Loyalty Programs
  • Billing Reminder
  • Up-Selling / Cross-Selling
  • Lead Generation
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